A Very Nervous Patient
Hello… this is Jane Westing just wanting to say Thank you and thought you might like some feedback for your files/website….. wrote this for you….
From an extremely nervous patient!
I hadn’t been to the dentists for nearly 4 years, I was too scared. A rotten tooth and discomfort finally pushed me into having to find somewhere - but could I go through with it?.. I found the Chelsea Dental and Dermal Clinic on the web, saw the word ’sedation’ mentioned and thought it might just be possible after all!. Taking a deep breath I called and the reception staff assured me that the dentist would only look in my mouth using a mirror at the initial assessment. Anyway, I finally found the courage from somewhere to go along accompanied by my partner. Everyone was so nice and very kind and the receptionist came to get me outside as I was too scared to wait in the waiting room. I gingerly perched on the edge of the couch listening to Faresh whilst feeling very sick. He only looked in my mouth with a mirror and talked to me for quite a while reassuring me. At no point whatsoever did he make me feel stupid for not visiting the dentists earlier and suggested that they did some x-rays only to see what was needed. Any treatment could be under sedation which was then explained in detail to me. I managed the x-rays and agreed to think about making ‘the appointment’.
To cut a long story short, I made ‘the appointment’ and went through with it … scared but trying to think positive I lay back on the couch, was given a tiny injection in my arm, never feeling a thing and the next thing I can remember was getting out of the car with my partner back at home, having had 2 fillings, an extraction and a general clean and polish!.. Everything that I was told was totally true, the staff were so kind and the process was completely painless and I could not remember a thing!…
I would like to say a HUGE thank you for your excellent service and customer care and would recomend you to anyone without hesitation…. and, for all you nervous patients out there… if I can do it… so can you… and you won’t remember a thing…
Previously a Nervous Patient
Jane
p.s. - mouth healing up just fine - and thank you for your follow-up call.
6 Month Braces patient - Brooke (28)
I have noticed a difference though, maybe not in real life as I see them everyday, but when I see them in photos, I can really notice it. I went through some old photos yesterday, and the change is amazing. You have done a wonderful job, I didn’t realise how much it has changed my face until I saw those photos, so thank you!
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